We Missed You

It’s time to rediscover our backyard. The Wild Center outdoor experience looks a little different this summer. Here’s what you need to know before you visit.

Admission

Timed reservations must be made prior to your visit. Make a reservation here.

Please note: The timeframes listed on the reservation page represent when your party should plan to arrive.  Once at the Center, please feel free to stay as long as you would like. No refunds or rainchecks on reservations.


 

Know Before You Go

We can’t wait to welcome you to our backyard. We’ve made a few changes to help protect guests, staff and our community while continuing to explore nature and make lifelong memories.

  • Outdoor Experience

    As we begin our phased reopening, Wild Walk, Forest Music, Pines Play Area, our trail system and canoe trips will open first.

    Although guests will not have access to the indoor otter exhibit, visitors will be allowed to catch a glimpse of the otters in the behind-the-scenes outdoor otter play yard – a spot normally off-limits to visitors. Wild Center naturalists will hold short live animal encounters and drop-in educational programs throughout the day in specific locations around the outdoor campus. Naturalist-led canoe trips will be available by reservation for an additional fee.

  • Pick a Day & Time

    For your safety, we have transitioned to a new timed ticket reservation system to manage capacity and limit the number of visitors on campus during a given time. All guests, including members, must reserve tickets for a specific date and time.  Reservations can be made online, by phone or by email.

    Please note: The timeframes listed on the reservation page represent when your party should plan to arrive.  Once at the Center, please feel free to stay as long as you would like. No refunds or rainchecks on reservations.

  • Face Coverings

    According to NY Forward Guidelines, All Wild Center guests (ages 2 and over), as well as staff and volunteers, will be required to wear acceptable face coverings at all times when visiting.

  • Physical Distancing

    Please maintain 6 feet of distance from other Wild Center guests. You may notice some temporary adjustments in place to help maintain distance and ensure an enjoyable experience for everyone.  These include: new signage and ground markings to help guests better navigate common areas, as well as physical barriers.

  • Indoor Exhibits, Waterside Cafe and the Wild Supply Co. Remain Closed

    During the first phase of reopening, The Wild Center’s indoor portion including exhibits, the Flammer Theater, and the Waterside Cafe (restrooms excepted) will remain temporarily closed. Visitors are encouraged to pack picnic lunches as limited pre-packaged snacks will be available. Curbside pickup of Wild Supply Co. items ordered online will also be available.

    For a list of local dining option, visit the Tupper Lake website.

  • We've Gone Paperless

    For the safety of visitors and employees, The Wild Center is temporarily accepting cashless payments only. Paper maps have transitioned to digital maps, which visitors may view on The Wild Center’s website, accessible on mobile devices, or through a brand-new Wild Center app. Visitors may also access audio tours and self-lead scavenger hunts through the mobile app.

  • Promoting Wellness

    Additional sanitizing stations and outdoor sinks will be available throughout the campus. Wild Center staff will frequently clean and disinfect high traffic areas and restrooms.

FAQ's

  • How do I reserve my visit? Can I purchase tickets when I arrive?

    You can choose a specific date and time for your visit through our new online reservation system which will be available at wildcenter.org/visit. Reservations may also be made by phone or by email. Our current limit is 50 people per time period, so if you are unable to register the total number in your party, it could be that the time slot is almost full.

    Reservations must be made prior to your arrival.

    Please note: The timeframes listed on the reservation page represent when your party should plan to arrive.  Once at the Center, please feel free to stay as long as you would like. No refunds or rainchecks on reservations.

  • What about indoor exhibits and amenities?

    During the first phase of reopening, The Wild Center’s indoor portion including exhibits, the Flammer Theater, Wild Supply Co. indoor gift shop and the Waterside Cafe (restrooms excepted) will remain temporarily closed. Visitors are encouraged to pack picnic lunches as limited pre-packaged snacks will be available. Curbside pickup of Wild Supply Co. items ordered online will also be available.

    For a list of local dining options, visit the Tupper Lake website.

  • How many people can be in my group?

    According to NY’s Phase 4 Guidelines groups at The Wild Center must be no larger than 10 guests.

  • How many people will be allowed each day?

    The Wild Center will limit capacity to 600 guests per day.  This is to promote physical distancing while keeping guests, staff and our community safe.

  • When will indoor exhibits and amenities open?

    Select interior spaces and exhibits are included in our second phase of reopening. Although we do not have an exact date, yet, an The Wild Center is continuously planning and staying in touch with local and state health authorities for recommendations on indoor facilities.

  • Are the times listed on the reservation page the time my party needs to show up or the amount of time we’re allowed at The Wild Center

    The times listed on our reservation pages represent when guests should expect to arrive at The Wild Center.  Once here, please feel free to stay as long as you like.  The Wild Center closes at 5pm.

  • How are you keeping visitors safe?

    As a part of our phased reopening, only the outdoor portion of The Wild Center campus will be open. All Wild Center visitors, as well as staff and volunteers, will be required to wear face coverings at all times. Hand sanitizing stations will be available throughout the campus.  Wild Center staff will also frequently clean and disinfect high traffic areas and restrooms. We also ask that visitors follow one-way directional signage and ground markings which have been installed to help visitors better navigate common areas while practicing physical distancing.

  • Am I required to wear a face covering?

    Yes, according to NY Forward guidelines, all guests (ages 2 and up), as well as staff and volunteers are required to wear a face covering.

  • Will I be able to see the otters?

    Although visitors will not have access to indoor otter exhibit, we are bringing guests behind-the-scenes to catch a glimpse of the otters in the outdoor otter play yard—a spot normally off-limits to visitors.

  • What if I'm late for my reservation?

    If you know you will be late, please call us or send us an email. Due to limited capacity, we can not guarantee that reservations will be able to be exchanged for a later time that same day.

  • Are the trails ADA accessible?

    The paved path leading to Wild Walk, Wild Walk itself, and the gravel path around Green Leaf Pond are ADA accessible. The other trails are open for guests, but are not graded for accessibility.

  • Can I shop at The Wild Supply Co. and buy lunch at the Waterside Cafe?

    Although the physical Wild Supply Co. will remain temporarily closed, visitors are encouraged to shop online and grab items at designated curbside pick up locations. The Waterside Cafe menu will be limited to grab-and-go snacks only. Guests are encouraged to bring food from home and picnic in designated areas.

    For a list of local dining options, visit the Tupper Lake website.

  • Can I use cash at the Outpost or Kiosk?

    At this time, The Wild Center has gone paperless. It is recommended that all visitors use cashless payment options, including debit or credit cards

  • What about bathrooms?

    Indoor bathrooms will remain open and will be sanitized on a regular basis by Wild Center staff. Composting bathrooms are also located on either side of the parking lot.