Welcome Back. Got any questions?

Welcome to our big backyard. We understand there may be some questions while you’re planning your visit.  If you have a question you’re not seeing an answer to, please email us.

 

 

  • How do I reserve my visit? Can I purchase tickets when I arrive?

    Reserving tickets is not required, but is highly encouraged as it allows visitors to use the expedited check in upon arrival.  Tickets can be purchased for specific dates and arrival times through our new online reservation system. Tickets may also be purchased by phone or by email.

  • What about the indoor exhibits and amenities?

    As of May 1, 2022, indoor exhibits and amenities are reopened. Be sure to check out the indoor Living River Trail tour, the expanded Wild Supply Co. , or order lunch from the Waterside Cafe.

    For a list of local dining options, visit the Tupper Lake website.

  • Do you have electric vehicle charging stations?

    Yes, The Wild Center has two electric vehicle charging stations located near the Wild Walk kiosk.  We also have special, conveniently located parking spots for hybrid and electric vehicles.

  • How are you keeping visitors safe?

    Hand sanitizing stations will be available throughout the campus.  Wild Center staff will also frequently clean and disinfect high traffic areas and restrooms. We also ask that visitors follow one-way directional signage and ground markings which have been installed to help visitors better navigate common areas while practicing physical distancing.

  • Am I required to wear a face covering?

    Face coverings are optional, but are encouraged for unvaccinated visitors, as well as anyone that would like to wear one.

     

  • Are the time slots listed on the reservation page the time my party should plan to show up? Or the amount of time we're allowed at The Wild Center?

    The times listed on our reservation pages represent when guests should expect to arrive at The Wild Center.  Once here, please feel free to stay as long as you like.  The Wild Center closes at 5pm.

  • Are the trails ADA accessible?

    The paved path leading to Wild Walk, Wild Walk itself, and the gravel path around Greenleaf Pond are ADA accessible. The other trails are open for guests, but are not graded for accessibility.

  • What about bathrooms?

    Indoor bathrooms will remain open and will be sanitized on a regular basis by Wild Center staff. Composting bathrooms are also located on either side of the parking lot.